The restaurant, casino, and entertainment company, which owns Landry’s Seafood, McCormick & Schmick’s, Morton’s, and Bubba Gump Shrimp restaurants, has received reports of unauthorized charges on credit cards of customers who had dined at its restaurants.
Announced: December 2015
Description of breach: Cyber attackers installed a program on payment processing devices at Landry’s locations that searched for data from the magnetic stripe of payment cards that had been swiped. Data that was obtained included cardholder name, card number, expiration date and the internal verification code. (More from Houston Business Journal.)
Affected customers: According to a statement from the company, locations were affected during three distinct periods in 2015: from May 4, 2014, through March 15, 2015, and/or from May 5, 2015, through Dec. 3, 2015. A small percent of Landry’s locations were also affected from March 16, 2015, through May 4, 2015.
Landry’s owns and operates more than 500 properties, including more than 40 different brands such as Landry’s Seafood, Chart House, Saltgrass Steak House, Bubba Gump Shrimp Co., Claim Jumper, Morton’s The Steakhouse, McCormick & Schmick’s, Mastro’s Restaurants and Rainforest Café.
Official information from Landry’s: https://www.landrysinc.com/pdf/pressReleases/2015/press_20151217.pdf
Contact Landry’s: Customers may call 877-238-2151 (U.S. and Canada), Monday through Friday from 9am to 7pm EST.
Help for victims: In a letter to customers, Landry’s offered the following advice: Landry’s advises you to monitor your account statements for unauthorized charges. You should immediately contact the bank, credit union or other financial institution that issued your payment card if you see any unauthorized charges. The phone number to call is usually on the back of the card. The payment card companies typically guarantee that cardholders will not be responsible for unauthorized charges that are timely reported.